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            <h1 class="heading">
                Training Executive @ Teledirect Singapore</h1>
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                        <a href="/careers/singapore.aspx"><< Jobs in Singapore</a></div>
                    <br />
                    <br />
                    <strong>Responsibilities:</strong>
                    <ul>

<li>Conduct orientation sessions as well as plan and deliver the full training program (including product, soft skills and on-the-job training) for new hires. </li>
<li>Develop new training programs / manuals, multimedia visual aids, and other educational materials, particularly for soft skills (customer service). </li>
<li>Have prompt and regular follow-ups on training programs delivered to evaluate training effectiveness. </li>
<li>Evaluate the effectiveness of existing training programs and provide recommendations for improvement. </li>
<li>Conduct Training Needs Analysis and develop programs to improve existing staff performance. </li>
<li>Drive / co-drive service quality initiatives for continuous service standards improvement. </li>
<li>Motivate staff to continually meet our service quality standards and deliver service excellence. </li>


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                    <br />
                    <strong>Requirements:</strong>
                    <ul>
<li>Diploma or Degree in related field. ACTA or PDTD certification will be an advantage. </li>
<li>Experience in preparing and delivering soft skills (customer service) training programs. </li>
<li>Proficient in the use of Microsoft Office programs. </li>
<li>Strong communication and interpersonal skills. </li>
<li>Excellent presentation skills & training delivery, with knowledge of various training methodologies. </li>
<li>Able to converse and conduct training in fluent English, Mandarin and Cantonese. </li>
<li>Applicable to Singaporean and Singapore PR only </li>
<li>Working Location Chai Chee (East Area) </li>
<li>5 days work week (8.30am to 6pm, Mon – Fri) </li>



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                    <strong>Interested applicants, please email a detailed copy of your resume in MS word format to: <a href="">recruitment@teledirect.com.sg</a> or click Apply Now stating your qualifications, work experiences, current and expected salary, and date availability.</strong>
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                    ** Only shortlisted candidates will be notified. Thank you **
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